Frequently Asked Questions


Q How long does it take to activate my account?

A  Normally we can have a connection for you within 24hrs, we will secure connection after payment received , then forward you access code, for instant access.


Q Can I use my server stream from any country?

A Yes, you can bring your device an any location with internet access, to have full streaming to your device.


Q How can I get a channel list for my support.

A. You will have full list of your providers channel list from your app., all channels will be accessible after your account is activated.


Q.How do you support my service.

A. We provide fast access servers direct between your device and your streaming provider, our servers use the highest compression sofware and hardware available, which maintains, our 99.8% stream rate.


Q:Can I transfer my account to another device.

A.No, access is for one device to your providers network.


Q. What happens if my device needs to be reset.

A. Please reinstall your prividers app and re-enter code, and access will be granted, you may need to reboot box, and reset from menu after upgrade or reinstall..